Tuesday, November 25, 2008

If only we could “download” the knowledge of our Subject Matter Experts…

“Subject Matter Expert (SME): An individual who, by virtue of position, education, training, or experience, is expected to have greater-than-normal expertise or insight relative to a particular technical or operational discipline, system, or process, and who has been selected or appointed to participate in development, verification, validation, accreditation, or use of a model or simulation.”

In today’s world of complex applications in the workplace and the need to quickly and effectively train new users, wouldn’t it be nice if we could download our SME’s knowledge and pass it around? I’m curious what and how you’re using today’s technology to deploy SME knowledge…

What methods or tools do you use to capture and author your eLearning courses?
What advantages or disadvantages do you see with each?
What would you like to see in an authoring tool?

Looking forward to hearing from you…

Daniel Higbee, Vice President Business Development

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